🛡️ Trust & Safety • September 2026 • Platform Community Standards Active

Community Standards — RealSaathi

Last Updated: September 2026

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Platform Operating Charter & Preamble

RealSaathi is a social communication platform developed and operated by Incoteam Technology Pvt Ltd. Our goal is to create a respectful, safe, and trustworthy environment where users and creators can connect through supported social communication features. These Community Standards apply to all users, creators, hosts, profiles, chats, calls, stories, and other activities on RealSaathi. By using RealSaathi, you agree to follow these standards along with our Terms & Conditions, Privacy Policy, Safety Guidelines, Creator Terms, and applicable laws.

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24 Standards
Clear Platform Rules
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Zero-Tolerance
Strict Minor Protection
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Protected Media
Secure Audio & Video
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Safety Reporting & Review
Dedicated Trust Desk
01

Respect Other People

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Treat everyone with dignity and respect. You must not engage in:

Harassment
Bullying
Threats
Intimidation
Abusive language
Targeted humiliation
Stalking
Repeated unwanted contact
Discriminatory abuse
info Callout: Disagreement is allowed, but abusive or threatening behavior is not.
02

No Hate or Discrimination

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Do not attack, threaten, or degrade people based on protected or personal characteristics. This includes abusive conduct based on characteristics such as:

Race Religion Caste Nationality Gender Disability Ethnicity Sexual orientation Other legally protected attributes
error_outline Note: Content that promotes hatred, violence, or serious discrimination may be removed.
03

No Threats or Violence

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RealSaathi must not be used to threaten or encourage violence. Users must not:

  • close Threaten physical harm
  • close Encourage violence against another person
  • close Share credible threats
  • close Glorify serious violent acts
  • close Coordinate violent activity
  • close Use intimidation to control another user
report Warning: Where appropriate, serious threats may be escalated or reported to relevant authorities.
04

No Harassment or Bullying

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Do not repeatedly target another person in a way that makes them feel unsafe or uncomfortable. Examples include:

Repeated unwanted calls
Abusive messages
Insulting repeatedly
Threatening private leaks
Sexual harassment
Coordinated attacks
Repeated contact after being asked to stop
security Guidance: Users should use available Block and Report features where necessary.
05

No Sexual Exploitation

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RealSaathi does not permit sexual exploitation or coercive sexual behavior. Prohibited conduct includes:

• Sexual exploitation or coercion

• Non-consensual intimate material (NCII)

• Blackmail involving intimate images or recordings

• Sexual trafficking or forced sexual activity

• Sharing intimate material without express permission

gavel Enforcement: Serious violations may result in immediate account termination.
06

Protection of Minors

CRITICAL
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RealSaathi has zero tolerance for child sexual abuse or exploitation. Users must never:

  • priority_high Sexualize minors under any circumstances
  • priority_high Request sexual images or content from minors
  • priority_high Groom or manipulate minors
  • priority_high Share sexual content involving minors
  • priority_high Encourage minors to engage in sexual activity
  • priority_high Exploit minors financially, emotionally, or sexually
local_police Statutory Notice: Any content involving child sexual abuse material is strictly prohibited and will be reported to appropriate law enforcement agencies and statutory bodies.
07

No Fraud, Scams, or Deception

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RealSaathi must not be used to deceive or financially exploit other people. Prohibited activities include:

Fake payment requests
Investment & loan scams
Credential phishing
Fake job or prize offers
Identity fraud
Payment manipulation
Creator earnings fraud
Pretending to represent RealSaathi
verified Security Warning: Do not request OTPs, PINs, passwords, or banking credentials from other users.
08

No Off-Platform Payments

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Creators and users must not bypass official platform payment systems. Creators must not pressure users to send money directly through:

UPI Transfers Direct Bank Transfer Physical Cash Gift Cards Cryptocurrency Third-party Wallets
report_problem Advisory: Suspicious requests for off-platform payment should be reported immediately.
09

Authentic Identity & Profiles

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Users should represent themselves accurately. You must not:

  • • Impersonate another individual or business
  • • Create deceptive fake profiles or misleading bios
  • • Use another person's photos without legal authorization
  • • Misrepresent identity to commit fraud or extract coins
  • • Pretend to be a celebrity, company, official, or RealSaathi staff
  • • Generate accounts solely for abusive or manipulative purposes
how_to_reg Verification: RealSaathi may request mandatory account verification when needed.
10

No Spam or Manipulation

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Do not misuse RealSaathi through repetitive or automated activity. Examples include:

Mass automated messaging
Repeated unwanted spam
Promotional call blasts
Artificial engagement bots
Multiple fake accounts
Manipulating rankings
Referral manipulation
Exploiting platform bugs
terminal Automated scripts, scrapers, and bot networks are prohibited.
11

Respect User Privacy

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Do not expose or misuse another person's private information. You must not share another person's:

Phone Number Address Banking Details ID Documents Private Photos Chat Logs Login Credentials
no_photography Strict Policy: Do not record or distribute private calls or chats without legal authorization.
12

No Blackmail or Extortion

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Any attempt to force a user to provide money, content, favors, or personal information through coercion is prohibited. This includes threatening to:

  • • Leak private images or audio recordings
  • • Reveal sensitive personal identity or financial info
  • • Contact user's family members, employers, or peers
  • • Publish private in-app conversations publicly
  • • Intentionally damage a creator's or user's reputation
cancel Penalty: Accounts involved in blackmail or extortion may be permanently removed.
13

No Illegal Activity

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Do not use RealSaathi to promote, coordinate, or facilitate illegal activity. This includes:

Financial fraud
Human trafficking
Illegal betting/gambling
Sale of prohibited goods
Cybercrime operations
Violent criminal conspiracy
handshake Compliance Note: RealSaathi cooperates with lawful requests from authorities where required.
14

Content Rules

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Media shared through profiles, stories, chat, or calls must strictly comply with platform standards. Users must not upload or distribute:

  • • Illegal, hazardous, or threatening media
  • • Child sexual abuse or non-consensual material
  • • Deceptive financial promotions or deceptive ads
  • • Phishing URLs, malicious APKs, or spyware
  • • Extreme graphic violence or gore
filter_vintage Automated checks and human review may be used for reported or flagged media.
15

Creator Conduct

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Creators and hosts are held to a higher standard of professional ethics. Creators must not:

  • • Pressure or guilt users to purchase coins
  • • Mislead users about personal or romantic relationships
  • • Promise personal benefits in exchange for off-platform funds
  • • Artificially stall or manipulate calls solely to increase coin burn
  • • Abuse, harass, or insult users during or after sessions
  • • Share private user chat or audio data on third-party channels
assignment Notice: Creators are also subject to the separate RealSaathi Creator Terms.
16

Call and Chat Conduct

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Audio calls, video calls, and instant chats must remain respectful and lawful. Users must never engage in:

• Intimidation & threats
• Coercive sexual exploitation
• Verbal or visual harassment
• Deceptive financial solicitation
• Blackmail or extortion
• Hate speech or slurs
• Facilitating illegal acts
• Non-consensual call recording
call_end Action: You can end, block, or report an interaction at any time in-call.
17

Intellectual Property

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Do not upload content that you do not own or hold explicit licenses to use. Users must respect:

Copyright Trademarks Brand Rights Publicity & Image Rights
verified Protection: RealSaathi removes verified infringing material upon formal notice.
18

Account Security & Safety

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Users are solely responsible for keeping their accounts safe. Never share these credentials with anyone under any circumstances:

password OTP Codes
lock Account Passwords
pin UPI MPINs
credit_card Debit/Credit PINs
shield Critical Advisory: RealSaathi representatives will NEVER ask for your OTPs, PINs, or passwords.
19

Reporting Violations

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If you observe content or conduct that breaches these standards, use the built-in reporting engine. Common report categories include:

• Harassment or abuse
• Financial fraud/scams
• Fake or stolen profiles
• Sexual exploitation
• Threats of violence
• Spam and bot patterns
• Off-platform payment pushes
• Creator misconduct
touch_app Instruction: Provide clear details and context when submitting a report.
20

Misuse of Reporting Tools

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Reporting features exist solely for user protection and trust maintenance. Do not submit bad-faith reports to harass another creator or user.

Repeated baseless, vindictive, or coordinated false reporting abuses platform systems and may result in immediate penalties, suspension, or termination of the reporter's own account.

warning Malicious reporting will trigger review of the reporting account.
21

Enforcement Actions

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Incoteam Technology Pvt Ltd takes calibrated actions against violations, which may include:

  • • Issuing formal warnings to the offending user
  • • Immediate deletion or suppression of violating content
  • • Restricting voice, video, or chat privileges
  • • Temporary account freeze or suspension
  • • Permanent platform blacklisting and account termination
  • • Withholding or auditing suspicious creator payouts
tune Framework: Enforcement reflects severity, repeat history, and evidence.
22

Appeals and Support

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If you believe an enforcement action was made in error, you may file an appeal through the official support channel.

Please include relevant account identifiers, screenshots, and context. Appeals with fraudulent or contradictory assertions will be dismissed without further review.

mark_email_read Appeals are reviewed by our senior Trust & Safety panel.
23

Changes to Standards

update

RealSaathi evolves continually. We may update these Community Standards as platform dynamics, legal directives, safety mechanics, or features expand.

The most up-to-date version is always accessible on this page and through the mobile app settings. Continued usage represents acceptance of revised terms.

history Current Active Version: Version 3.4 (Released September 2026).
24

Contact & Trust Desk

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For questions about these standards, user safety, account disputes, or priority reporting:

Platform: RealSaathi
Operating Entity: Incoteam Technology Pvt Ltd
Jurisdiction: Republic of India
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"RealSaathi is built for respectful communication. Connect responsibly, respect boundaries, protect privacy, and report harmful behavior when you see it."

Together we foster a secure, compassionate sanctuary for heartfelt digital conversations.